Frequently Asked Questions
Yes, we offer flexible itineraries including multi-stop journeys, day trips, and private tours. Our team will work with you to plan the most efficient and comfortable route for your group.
Safety is our priority. Our vehicle is maintained to the highest standards, and we are CHAS-accredited, ensuring strict compliance with health and safety regulations. Our drivers are fully licensed, DBS-checked, and trained in passenger care.
Our Mercedes V-Class vehicles offer premium comfort for small groups seeking a first-class travel experience. Perfect for VIP transport, airport transfers, corporate travel, and private hire.
The Mercedes V Class Black is our executive people carrier for up to 7 passengers plus the driver. Leather captain seats, ambient LED lighting, dual-zone climate control and onboard Wi-Fi make it a comfortable choice for families, business teams and wedding parties who want to travel together with their luggage. A face-to-face seating layout is available subject to configuration, so groups can talk during the journey, and the panoramic glass roof on some models adds extra light.
Mercedes V Class chauffeur hire with Ibex Shuttle is popular for airport transfers to Heathrow, Gatwick, Bristol and Cardiff Airport, with free flight tracking and meet & greet. It is equally suited to corporate roadshows, golf trips, concerts and days out, with plenty of boot space for cases, golf clubs or equipment. Whatever the occasion, Mercedes V Class chauffeur hire gives your group one vehicle, one driver and one fixed price.
Inside the V Class, tinted privacy windows and built-in infotainment with Bluetooth make longer journeys relaxed, while USB ports keep devices charged. Bottled water is available on request, and our chauffeurs are polite, uniformed and happy to help with your bags.
Every Mercedes V Class journey is driven by a licensed, DBS-checked chauffeur and priced as one fixed fare agreed upfront, with no meters, even for early-morning flights or late-night returns. We are based in Cardiff and cover the whole of the UK, 24 hours a day, 7 days a week. Once your booking is confirmed, we email you a secure Dojo payment link.
Need more seats? The Mercedes Vito Tourer carries up to 8 passengers and our Mercedes 16-seater minibus up to 16 — see the full Ibex Shuttle fleet. Tell us your passenger numbers, luggage and pick-up time and we will confirm the right vehicle and your fixed price.
Features
- Seating for up to 7 passengers plus driver
- Luxury leather captain seats – reclining, with armrests
- Face-to-face seating layout available (subject to configuration)
- Ambient LED lighting for a calming interior atmosphere
- Dual-zone climate control for personalised comfort
- Onboard Wi‑Fi, USB ports & device charging options
- Tinted privacy windows for discretion
- Spacious boot space for luggage, golf clubs or equipment
- Panoramic glass roof (model dependent)
- Built-in infotainment system with Bluetooth & sound system
- Option for refreshments & bottled water on request
- Professionally chauffeured, with polite and uniformed drivers
We also offer full online booking to quickly and securely reserve your selected date.
