Frequently Asked Questions
Yes, we offer flexible itineraries including multi-stop journeys, day trips, and private tours. Our team will work with you to plan the most efficient and comfortable route for your group.
Safety is our priority. Our vehicle is maintained to the highest standards, and we are CHAS-accredited, ensuring strict compliance with health and safety regulations. Our drivers are fully licensed, DBS-checked, and trained in passenger care.
Our Luxury & VIP Minibuses range between 10 – 16 seats with the option of tables. The luxury minibuses are based on the Mercedes Benz chassis but we have them customised to our exact specifications.
Our Mercedes Benz minibus is the X-Clusive executive model, with seating for up to 16 passengers, two leather-insert saloon tables and EVM Comfort Plus leather reclining seats with armrests. It is built for corporate groups, airport transfers, private tours and special events, when everyone needs to travel together in comfort. Seats have side shift and seat flaps for added space, and full LED lighting, including step strips, makes boarding easy at night.
Inside the Mercedes Benz minibus, passengers have onboard WiFi, 10 double USB ports, air conditioning with passenger control, a 17” drop-down screen with a PA system and individual reading lights. Privacy-tinted panoramic windows, overhead luggage racks and a spacious boot make longer journeys relaxed, day or night.
Booking a Mercedes Benz minibus for a group means one vehicle, one driver and one fixed price, rather than several cars travelling separately. It suits office teams travelling to meetings and conferences, families heading to the airport, wedding guests moving between venues and groups on private tours. Tell us how many passengers and how much luggage you have, and we will confirm that this 16-seater minibus is the right fit.
Every Mercedes Benz minibus booking comes with a licensed, DBS-checked professional driver. Ibex Shuttle is CHAS accredited and fully insured, and we run 24/7 from our base in Cardiff to destinations across the UK. For airport runs we track your flight and meet your group in arrivals.
Prices are fixed and agreed upfront, with no meters or hidden extras. Request a quote with your date, route and passenger numbers, or call 0333 090 8816. Once you confirm, we email you a secure Dojo payment link. You can also read more about our 16-seater minibus hire or browse the full fleet.
Features
- EVM Comfort Plus leather reclining seats with armrests
- Side shift and seat flaps for added space
- Two leather-insert saloon tables with cup holders
- Webasto 13.4 kW air conditioning with passenger control
- Privacy-tinted panoramic windows
- 10 USB double ports (Type A & C) with LED lights
- Icomera Moovebox M310 WiFi system with external aerial
- 17” dropdown screen and Bosch PA system with microphone
- Overhead luggage racks with reading lights and vents
- Spacious boot with stainless steel protector
- Integrated cup holders and removable aisle carpet
- Full LED lighting, including step strips and pelmet lights
- Individual reading lights at each seat
We also offer full online booking to quickly and securely reserve your selected date.
